This document explains our pricing, cancellation, return, and refund procedures.

Pricing Policy

• All prices are in INR

• Prices may change without notice

• Taxes included unless stated

• Payments processed only via Cashfree Payment Gateway

Cancellation Policy

Customer-Initiated Cancellation

Orders can be cancelled before shipping.

Store-Initiated Cancellation

May occur due to:

• Payment failure

• Cashfree fraud alerts

• Stock unavailability

• Incorrect pricing

Refunds follow Cashfree processing timelines.

Return & Replacement Policy

Returns are accepted if:

• Product is damaged

• Wrong item delivered

• Manufacturing defect

Conditions:

• Issue must be reported within 48 hours

• Product must be unused and in original packaging

• Images/videos required as proof

Refund Policy

Refund Method

Refunds will be issued to the original payment method used via Cashfree.

Refund Timelines

• UPI: 2–3 business days

• Cards/Net Banking: 5–7 business days

• Wallets: 24–48 hours
  May vary based on bank or Cashfree settlement cycles.

Non-Refundable Cases

Refunds will not be provided if:

• Product is used or intentionally damaged

• Return request is late

• Packaging is missing

Contact Us

For refund or cancellation issues, contact support at:
🔗 https://store.vervelogic.com/india/contact-us/